Privacy Policy - SideQuest

SideQuest, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SideQuest, LLC when you use our SideQuest mobile application (the "App"), our website at playsidequest.com (the "Site"), and related services (collectively, the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Information You Provide to Us

Account Information: When you register for an account, we may collect your name, email address, username, password, and profile information.
User Content: We collect the content, communications, and other information you provide when you use our Services, including when you sign up for an account, create or share content, and message or communicate with others.
Feedback and Support: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Registration Information: When you register for events or promotions, we may collect your name, email address, phone number, and other information needed to register you for the event or promotion.

1.2 Information We Collect Through Automatic Data Collection Technologies

Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Usage Information: We collect information about your usage of our Services, such as the actions you take, the features you use, the content you view, the time, frequency, and duration of your activities.
Location Information: With your consent, we may collect precise location information from your device.
Health and Fitness Data: With your consent, we may collect health and fitness data, including step count, walking/running distance, and related metrics from your device's sensors or from third-party health platforms.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To provide, maintain, and improve our Services;
To process and complete transactions, and send you related information, including purchase confirmations and invoices;
To send you technical notices, updates, security alerts, and support and administrative messages;
To respond to your comments, questions, and requests, and provide customer service;
To communicate with you about products, services, offers, promotions, rewards, and events, and provide other news or information about us and our partners;
To monitor and analyze trends, usage, and activities in connection with our Services;
To personalize and improve the Services and provide content, features, or advertisements that match your interests and preferences;
To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
To carry out any other purpose described to you at the time the information was collected.

3. Sharing of Your Information

We may share personal information we collect as follows:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share your personal information with your consent or at your direction.
For Legal Purposes: We may access, preserve, and share your information when we have a good faith belief that it is necessary to: (i) comply with a legal obligation or request; (ii) protect our rights, property, and the safety of our users or others; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; or (iv) enforce our agreements with you.
Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

5. Security of Your Information

We use appropriate security measures designed to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6.4 Mobile Push Notifications/Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

7. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will delete such information from our files as soon as possible.

8. Links to Other Websites and Services

Our Services may contain links to other websites and services. Any information you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party's privacy policy. Our Privacy Policy does not apply to such websites or services, and we are not responsible for the content, privacy, or security practices and policies of those websites or services.

9. Changes to Our Privacy Policy

We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with notice of material changes to the Privacy Policy as appropriate under the circumstances. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Service.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SideQuest, LLC
Email: support@playsidequest.com